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KDN Audit - Global ServiceNow Practice Lead

KDN Advisory is looking for an outstanding Global ServiceNow Practice Lead for the KDN Advisory organization, to drive and grow the KDN Service Now footprint within various KPMG firms through a capable delivery team of Service Now practitioners across sectors, functions & technology.

Technology, Data & IT
Professional (3+)
Corporate Clients

Your challenges

  • Help win in the market: Support the KPMG Firms’ Service Now pursuits with sector, function & technology acumen through leading pre-sales, solutioning & delivery hand off
  • Drive Firm Strategy: Work with Service Now alliance team, drive go to market (GTM) strategy, build internal Service Now competencies and build thought leadership to augment business growth; Drive the KDN Service Now growth strategy, as a key priority for the firm
  • Build Long, Trusting Relationships: Build Partner Networks and grow a team culture that focuses on successful and persistent client/ inter-firm relationships
  • Lead People: Build a strong capability of highly motivated, adaptive, and ambitious people that are eager to learn
  • Spark Innovation/ Process Excellence: Provide thought-leadership on new areas of growth to innovate and excel in output
  • Lead a global Service Now presales team, driving revenue growth, and achieving bookings targets for KDN
  • Work with Sales, Alliance and GTM teams to create winning proposals and solutions
  • Create and maintain a repository of reusable assets for Presales, create pricing and benchmarks over a period. • Establish and govern standard processes used across teams by using templates, processes, and tools
  • Collaboration with the Global Solutions Leader for KDN and the Regional Operations Leaders for KDN
  • Maintain skill matrix and team readiness for offerings in the official portfolio and for new solutions
  • Manage architect assignments based on deal qualification processes and justification
  • Drive acceleration and enablement campaigns with Member Firms and Alliance Teams
  • Effectively manage and report out on the Service Now KDN forecast and report using a centralized, KDN CRM platform

This is what you bring

  • Strong leadership skills with the ability to inspire and motivate a diverse, global team of Service Now Solutions and Enterprise Architects to excel in the enterprise space
  • Must have deep knowledge of Service Now platform and prior solutioning experience as well
  • Ability to apply a strategic & solution perspective:
  • Ability to build collaborative relationships with a diverse set of groups that enable global, firm-wide growth
  • Strong inter-personal skills to drive trust, integrity & growth.
  • Executive/board room presence
  • Ability to make & own sound decisions.
  • Strong crisis management skills
  • Adaptive to a fast-paced changing work environment
  • Strong focus on delivery quality & continuous improvement
  • Financial acumen to ensure that the financials of their respective unit are managed to plan/budget
  • Risk & Compliance to ensure all risk practices of the firm are compiled without any non-compliance
  • May be required to travel internationally for various meetings and workshops
* These criteria are an indication of the profile we are looking for. Research shows that male candidates often apply when they see a 60% match with the profile, while women only apply when they see a 100% match. If you don't meet all the criteria but you do believe that this is the right position for you, we kindly invite you to apply anyway or get in touch.

What will you do in this position?

KDN Advisory is looking for an outstanding Global ServiceNow Practice Lead for the KDN Advisory organization, to drive and grow the KDN Service Now footprint within various KPMG firms through a capable delivery team of Service Now practitioners across sectors, functions & technology.


The world of global advisory, audit and tax compliance services for large multi-nationals is rapidly changing and heavily dependent on technology. The KPMG Delivery Network (KDN) is a KPMG special purpose member firm offering a way for clients to leverage KPMG top talent and technology platforms through regional teams of specialists, enabling economies of scale and a new way of working that expands beyond local capability. Together with KDN, KPMG member firms can drive the sales and delivery of global solutions at a competitive price and in a repeatable and consistent manner.

As a member of KDN, you’ll be a part of the KPMG family working alongside some of our profession’s most skilled practitioners on rewarding programs and initiatives that are changing the way business operates, delivering value to our clients, and driving positive change in the communities we serve. You’ll be enabling KDN accelerate new ways of working, using cutting-edge technology and working together with our member firms located in nearly 150 countries to help us achieve our ambition to be the most trusted and trustworthy professional services firm. And through your work, you’ll build a global network and unlock opportunities that you may not have thought possible with access to great support, vast resources, and an inclusive, supportive environment to help you reach your full potential.


Everyone brings a unique perspective. We want to harness diverse thinking by bringing bright minds together and valuing the differences that lead to stronger insights and innovation. At KDN, we recognise that we need Inclusion, Diversity and Equality to be successful. We want to attract, retain and develop diverse talent at all levels. This means recruiting from the widest possible pool of talent, removing barriers that can prevent our people from reaching their full potential, and fostering a fully inclusive environment which maximises collaboration and empowers everyone at KPMG to bring their whole selves to work. We encourage authenticity, honor individual priorities, and respect your choices.

This is what we offer

  • Competitive salary, a bonus, a fixed expense allowance and a working from home allowance.
  • 30 vacation days (on a full-time basis) and the option to buy more days or sell your vacation days.
  • At KPMG we work hybrid, so you can work from home or at the office.
  • A completely furnished home office.
  • A lease car or a mobility budget. 
  • A laptop and iPhone which also can be used privately.
  • Pension accrual without a compulsory personal contribution. 
  • Choice to pick from different courses which contribute to your own personal and professional development.
  • Focus on well-being! There is a gym at the Amstelveen office or you can get a discount for a gym near your house and you get access to different health and/or vitality programs.
  • ‘Together’ is one of our core values. So you can count on different social activities, like team events, drinks with colleagues and events with all your KPMG colleagues.

Yes, I want to apply

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Let’s meet Vincent Mossing

Let’s meet Vincent Mossing


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