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Head of Operations

KPMG's Cloud Services department is looking for an experienced, emphatic, and innovative Head of Operations in Amstelveen. As a group, we are continuously developing and improving to provide secure, predictable and flexible services in the cloud. Is this your next step?

IT Services
Professional (3+)

Your challenges

  • Combining driving change with organizational sensitivity
  • Setting clear but ambitious goals that translate our business strategy
  • Building constructive working relationships around the globe and demonstrating our values throughout
  • Facilitating knowledge transfer by coaching and mentoring peers and team members
  • Ensure our business operates without interruptions and according to agreed sla's

This is you

  • Operational experience in large or matrix organization
  • Professional IT Qualifications in Cloud related products, preferably Microsoft Azure
  • Education in Agile/Scrum and DevOps Concepts
  • Team player who values honesty and transparency, credits others and is willing to share success
  • Master's degree in a related field

Your role as
Head of Operations?

The Cloud Services team is working daily to enable faster business innovation through the adoption of cloud services. To enable and foster the value of what we call our 'One Platform' department, we are looking for someone to aid us in finding new ways of working for our current global IT organization. We balance the rapidly growing business demand for our services with hosting and developing an increasing amount of business critical solutions. 

'The objective: leading a successful, high performing, agile, and harmonious organization.'

The Head of Operations is positioned at Director level and is as such expected to drive our Operations organization to a higher level of (technological) maturity. We would like this to mature into a world class support provider: a strong backbone for our firm's Audit Services. To do so, we are looking for an experienced professional with keen attention to detail and the flexibility to work with different aspects of an enterprise organization.

What we offer

  • A competitive salary
  • 30 holidays
  • A non-contributory pension plan
  • A laptop and iPhone which can also be used privately
  • A lease car or mobility budget
  • Discounts on insurances and tax benefits for a gym membership
  • Many social activities and chances to develop yourself

Strategy and communication


Knowledge sharing



  • Managerial duties

  • Stakeholder management

  • Driving Maturity

Application process

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Step 1 - Online assessment

When we see a potentially good fit, based on your résumé and application letter, we will invite you to complete the online assessment (Capacity test). If your score satisfies our requirements, we will also send you the personality questionnaire. This will give us further insights into your behavioral preferences and competencies.

Step 2 - The first interview

After you have succesfully completed the online assessment, we will invite you for a first interview with our recruiter. For some positions, a colleague from your potential future team will also be present.

Step 3 - The second interview

If you pass the first interview, a second interview will be scheduled. The second interview will dive deeper into the specific topics and competencies that are relevant to the job. A case interview can be part of the second interview and sometimes a final interview is scheduled after the second interview.

Step 4 - Screening

We maintain high standards regarding integrity and reliability. That is why every future employee is screened. As part of this, you will need to provide a reference, passport, copy of your academic diplomas/certificates, and a certificate of conduct (VOG).

Step 5 - Offer

If there's a good fit, you will receive a job offer. This is the beginning of your adventure at KPMG, and will kick off with a top secret 3-day onboarding program!

Do you want to learn more about our application process? Please contact HR Recruitment: (020) 656 7162

These KPMG colleagues enjoyed our spectaculair onboarding before you

Yes, I want to apply

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Are you interested? Contact Maud van Turnhout